Socotra Assistant Actions
The Operations Workbench features a sidebar for the Socotra Assistant, which includes a set of buttons that perform common underwriting tasks called actions. Some actions are executed by the Socotra Assistant, while others are executed without AI assistance.
The following actions are available within the sidebar:
Extract data from documents
Check for missing or invalid data
Check underwriting rules
Generate underwriting insights
Create necessary paperwork
Price application
Create underwriting summary
Bind quote
Issue the quote to create a new policy
Follow the instructions here to get started with the Socotra Assistant.
Actions
Extract fields from documents
This action allows you to upload typed or hand-written documents, such as ACCORD forms, and the Socotra Assistant will send them to AWS Textract, which will extract the document data. The assistant will then automatically add the extracted data to your quote, eliminating the need for underwriters to add data to quotes manually.
Once the process is complete, details about the extracted data will be displayed within the action panel.
Files must be in one of the following formats: .pdf, .png, .jpg, .jpeg, .tif, .tiff, .csv, .txt. You can upload multiple files at once, up to a total of 10 MB.
Check for missing or invalid fields
This action performs default validation checks and executes the Validation Plugin if it has been implemented.
Once the process is complete, the validation results will be displayed within the action panel, and you can ask the Socotra Assistant chatbot to help fix validation issues.
For example:
Check underwriting guidelines
This action executes the Underwriting Plugin if it has been implemented. If the plugin has not been implemented, the quote will automatically pass this underwriting check. No AI is used for this action.
Once the process is complete, the results of the underwriting check will be displayed within the action panel.
Generate underwriting insights
This action analyzes your quote against a set of underwriting guidelines. You can upload a document containing underwriting guidelines by following the instructions below:
Navigate to the System Manager tab at the top of the page.
Click on Tenants.
Select your tenant.
Navigate to the Agent Configuration tab on the left side of the page.
Select your product in the dropdown menu underneath the Agent Configuration label.
Click the Underwriting Guidelines tab.
Click the Upload button to upload a document.
You can edit documents using markdown formatting in the Write tab, and view the final document formatting in the View tab.
Click the Save button at the bottom of the page once your changes are complete.
Files must be in one of the following formats: .pdf, .doc, .docx, .txt. You can upload multiple files at once, up to a total of 10 MB.
Once the process is complete, the results of the analysis will be displayed within the action panel. Each result may contain buttons that can be used to perform relevant actions based on the result.
Create necessary documents
This action creates documents based on document templates. The Socotra Assistant will automatically add quote data to the documents. The Draft button will be greyed out if no document templates have been configured for your tenant. You can upload document templates by following the instructions below:
Navigate to the System Manager tab at the top of the page.
Click on Tenants.
Select your tenant.
Navigate to the Agent Configuration tab on the left side of the page.
Select your product in the dropdown menu underneath the Agent Configuration label.
Click the Document Templates tab.
Click the Upload button to upload a document.
You can edit documents using markdown formatting in the Write tab, and view the final document formatting in the View tab.
Click the Save button at the bottom of the page once your changes are complete.
Files must be in one of the following formats: .pdf, .doc, .docx, .txt. You can upload multiple files at once, up to a total of 10 MB.
Once the process is complete, you can download your documents by clicking the Download documents button.
Price risk
This action executes the Rating Plugin if it has been implemented. If the plugin has not been implemented, this action will fail. No AI is used for this action.
Create underwriting summary
This action creates an editable underwriting summary.
Once the process is complete, you can edit the summary, then save the summary to your notes by clicking the Save to notes button. Once the note has been saved, you can view the note by clicking the View notes button.
Bind quote
This action moves the quote to the accepted state. No AI is used for this action.
Issue policy
This action moves the quote to the issued state and creates a policy. No AI is used for this action.
Chat
You can chat directly with the Socotra Assistant and ask it to perform additional tasks by clicking on the Chat tab in the sidebar. The chatbot uses Socotra MCP server tools to respond to prompts.
Here are a few example prompts:
“Copy data from a similar quote to this quote.”
“Recommend values for these fields, and add the recommended values to the quote.”
“Identify any potential issues with this quote.”